Episode 27: 7 Steps to Conflict Leadership: Season 2 Begins

In this episode, Gord and Julia discuss:

  • How they landed on leadership as the prime topic for Season 2
  • What they value in leadership
  • How they always feel respected and connected when they’re in conflict with each other
  • Collaborative leaders and conflict competent organizations
  • Their 7 steps to collaborative leadership:
    • Be responsible
    • Think systemically
    • Coach
    • Have and model difficult conversations
    • Mediate as appropriate
    • Know how to do team development
    • Be committed to continuous improvement
 

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Quotes

[0:40] Julia talks about how she and Gord were working together on conflict projects in the community during Season 1, and from both, “One of the things that thematically we noticed was that no matter the organization, no matter the context, no matter the person we interviewed, leaders and leadership would come up time and again.”

[1:15] Gord: “Leaders are very influential in the way conflict plays out in systems, so that could be an organizational system, it could be a community, it could be a group, it could be a team.” Julia: “It could be a country.”

[1:29] Julia suggested they share what each of them values in leadership. Gord: “Certainly I think we value the potential of conflict.” Julia: “That’s a pretty provocative statement!”

[1:52] Julia: “I’m going to say something that I don’t think you’re expecting to hear me say.” Gord: “That’s fine.” Julia: “…what I thought of just now is how you and I engage in conflict. We have lots of conflict.” Gord: “Yeah, we do.” Julia laughs: “I’ve never experienced in any of our conflicts that you didn’t respect me…I’ve just felt this sense of connection with you.” Gord: “I would say the same thing, and I think I could even state something behavioural about that, and that is, you listen to what I say. No matter how much you might disagree with it, or that it might offend you or even hurt you.” Julia: “Yeah, and that piece around the understanding, I think that’s one of the principles in our field, right? Just because I understand you doesn’t mean that I agree. It gives me permission to connect with you. I just never realized that listening is connecting. That might sound weird, but…” Both laugh.

Julia: “I do want to bring it back to leadership and collaboration, it’s just that I think maybe this is a principle emerging around collaboration, which is, you keep connected, and I think for me that’s one of the reasons that I find political discussions so disturbing. They seem to be bereft of any respect, any connection, with somebody who has a different ideological perspective, and it’s so destructive, so non-helpful.”

Gord: “We see that differences over policy or direction or whatever are totally fine, and should be engaged in vigorously to produce new ideas and compromise where required. But the character assassinations, the looking for dirt on people, the obsession with making someone bad so that you can do better politically is just so unproductive for the public good, and yet our societies around the world, so many of them, have fallen into this so deeply.”

[5:47] Julia: “In Season 2, we really want to go on a journey of exploring leadership and conflict and groups, communities, organizations, and where the intersections are. And you and I are starting with a certain premise about the areas that we think are most important for leaders to pay attention to.”

[6:40] Julia: “To kick off the season, we put our heads together, you and I Gord-” Gord: “Bonk.” Julia: “No conflict about it, it was just ouch! Together we’ve created seven areas that we think leaders need to be aware of and capable of acting on when it comes to conflict.” Gord: “And we’d like to reflect on these during the course of the season and see where that takes us. Although organizations are our focus, some or much of what we have to say will apply to other groups of various sizes. It could be a team, a community, the political realm.”

[7:15] Gord talks about two phrases he came up with: collaborative leader and conflict competent organization.

[8:50] Gord and Julia discuss the seven areas for leaders to be aware of and capable of acting on when it comes to conflict:

  • Be responsible
  • Think systemically
  • Coach
  • Have and model difficult conversations
  • Mediate as appropriate
  • Know how to do team development
  • Be committed to continuous improvement

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Julia Menard and Gordon White, in addition to being the co-hosts of the On Conflict Podcast, are also the Principals and Founders of the On Conflict Leadership Institute. Julia and Gordon firmly believe there is a strong correlation between conflict and the responsibilities of leaders, and that idea sparked the creation of the Institute. Come follow Julia and Gordon as they explore the nexus of conflict and leadership over at the On Conflict Leadership Institute (OCLI).

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